Privacy Policy

This Privacy Policy describes how Chozhan Palporul Vaanibam (“Chozhan”, “we”, “us”) collects, uses, and protects personal data when you visit chozhan.eu, create an account, place an order, contact us, or visit our store in Drancy, France.

We process personal data in line with the EU General Data Protection Regulation (GDPR) and applicable French data-protection law.

1. Who we are

Business name: Chozhan Palporul Vaanibam
Address: 5 Rue Joseph Hénaff, 93700 Drancy, France
Email: info@chozhan.eu
Phone: +33 01 48 18 72 02 / +91 81489 72354
Website: https://chozhan.eu

For GDPR purposes, Chozhan Palporul Vaanibam is the data controller of personal data collected through this website and our retail operations.

2. Data we collect

Depending on how you interact with us, we may process:

Identity & contact data: name, email, phone, billing/shipping address
Account data: login credentials (stored securely), order history, saved addresses, wishlist
Transaction data: products purchased, amounts, payment status, invoices
Communication data: messages sent via contact forms, email, or phone
Technical data: IP address, browser type, device information, pages visited
Cookie & preference data: as described in our Cookie Policy

We do not store full payment card numbers on our servers. Card and PayPal payments are processed by trusted payment providers.

3. Why we use your data (purposes & legal bases)

To fulfil orders and provide customer service — contract performance
To create and manage your account — contract performance / legitimate interests
To send order confirmations, shipping updates, and service messages — contract performance
To improve our website and prevent fraud/abuse — legitimate interests
To comply with legal, tax, and accounting obligations — legal obligation
Marketing emails or SMS — only with your consent or soft opt-in where allowed; you can unsubscribe anytime
Cookies/analytics — consent for non-essential cookies; essential cookies as necessary for the service

4. Who we share data with

We share personal data only when needed with:

Payment providers (e.g. card processors, PayPal)
Shipping carriers (e.g. Colissimo and related logistics partners)
Hosting, email, and IT service providers who support chozhan.eu
Professional advisers or authorities when legally required

We do not sell your personal data.

5. International transfers

Where a provider processes data outside the EEA, we take appropriate safeguards (such as Standard Contractual Clauses) as required by GDPR.

6. How long we keep data

Orders & invoices: retained for the periods required by French commercial and tax law
Customer accounts: while the account is active and for a reasonable period afterward
Contact enquiries: for as long as needed to handle your request and follow up
Marketing consents: until you withdraw consent or unsubscribe

7. Security

We use HTTPS encryption, access controls, and reputable payment gateways to protect your information. No method of transmission is 100% secure, but we work to keep your data safe.

8. Your rights

Under GDPR you may have the right to access, rectify, erase, restrict, or port your personal data, and to object to certain processing. Where processing is based on consent, you may withdraw consent at any time.

To exercise your rights, email info@chozhan.eu. You may also lodge a complaint with the French supervisory authority (CNIL) or your local data-protection authority.

9. Children

Our store is intended for adults purchasing groceries and household goods. We do not knowingly collect personal data from children under 16.

10. Updates

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date.

11. Contact

Privacy questions: info@chozhan.eu · 5 Rue Joseph Hénaff, 93700 Drancy, France · +33 01 48 18 72 02

Last updated: August 2026 · Chozhan Palporul Vaanibam