Welcome to Chozhan Palporul Vaanibam — grocery store in France

Welcome to Chozhan Palporul Vaanibam. These Terms & Conditions (“Terms”) govern your use of chozhan.eu and purchases from our South Indian grocery store in Drancy, France. By browsing or placing an order, you agree to these Terms.

1. Who we are

2. Eligibility

You must be able to form a legally binding contract to place an order. If you order on behalf of a business, you confirm you are authorised to do so.

3. Products & pricing

  • We sell groceries, kitchen products, and related goods. Product images and descriptions are illustrative; natural products may vary slightly in colour or packaging design.
  • Prices are shown in euros (EUR) and include applicable VAT unless stated otherwise.
  • We may correct obvious pricing or stock errors and will contact you before fulfilling an affected order.
  • Offers and promotions are subject to their stated conditions and availability.

4. Orders

  1. Adding items to your cart does not reserve stock.
  2. Your order is an offer to buy. We accept it when we confirm the order by email and/or begin fulfilment.
  3. We may refuse or cancel an order (for example: payment failure, suspected fraud, stock issues, or delivery restrictions). If already paid, we will refund the relevant amount.
  4. There is no minimum order value unless a specific promotion states otherwise.

5. Payment

We accept the secure payment methods shown at checkout, including credit/debit card and PayPal where enabled. Payment is charged when you place the order (or as otherwise indicated at checkout). We do not accept restaurant tickets / titre-restaurant for online or store orders unless we expressly announce otherwise.

6. Shipping, collection & risk

Delivery options, fees, and estimates are described in our Shipping & Delivery policy and confirmed at checkout. Risk in the goods passes to you upon delivery to the address/relay point you provided, or upon collection from our store. Please check parcels on arrival.

7. Cancellations

You may request cancellation before the order has been shipped or while it is still in preparation. Once dispatched or in transit, cancellation is generally not possible; you may instead use our Returns & Exchanges process where eligible.

8. Returns & legal guarantees

Returns are handled under our Returns & Exchanges policy. Nothing in these Terms limits your mandatory consumer rights under French and EU law, including legal guarantees for defective goods.

9. Accounts

You are responsible for keeping login details confidential and for activity under your account. Notify us promptly of unauthorised use. We may suspend accounts that abuse the site or violate these Terms.

10. Acceptable use

You agree not to misuse the website (including attempting unauthorised access, scraping in a way that harms the service, uploading malware, or using the site for unlawful purposes).

11. Intellectual property

All content on chozhan.eu (logos, text, images, layout) is owned by Chozhan Palporul Vaanibam or its licensors. You may not copy or reuse it without permission, except for personal browsing and shopping.

12. Liability

We take care to keep product information accurate and the site available. To the fullest extent permitted by law, we are not liable for indirect or consequential losses, or for delays caused by carriers, events beyond our reasonable control, or incorrect customer details. Nothing excludes liability that cannot be excluded under applicable law (including for death or personal injury caused by negligence, or mandatory consumer protections).

13. Privacy & cookies

Personal data is processed according to our Privacy Policy and Cookie Policy.

14. Governing law

These Terms are governed by the laws of France. Courts with jurisdiction over Drancy / Bobigny (or as required by mandatory consumer rules in your country of residence) shall apply. EU consumers may also use the European Online Dispute Resolution platform where available.

15. Changes

We may update these Terms from time to time. The version published on this page at the time of your order applies to that purchase.

16. Contact

info@chozhan.eu · +33 01 48 18 72 02 · 5 Rue Joseph Hénaff, 93700 Drancy, France · Contact Us

Last updated: August 2026 · Chozhan Palporul Vaanibam

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